Privacy Policy
1. Introduction
Global Energy (a trading name of Online Insurance Investments LLC, registered in New Mexico, USA) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
This policy complies with applicable United States privacy laws and the European Union General Data Protection Regulation (GDPR) for our European clients.
2. Data Controller
The data controller responsible for your personal data is:
Online Insurance Investments LLC (trading as Global Energy)
1209 Mountain Road PL NE, STE N, Albuquerque, NM 87110
Email: [email protected]
3. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, company name, and any information you voluntarily provide through our contact form.
- Usage Data: Browser type, IP address, pages visited, time spent on pages, and other analytical data collected through essential cookies.
- Energy Consumption Data: Information about your energy usage, contracts, and requirements that you provide to us during consultation.
4. How We Use Your Information
We use your personal information for the following purposes:
- To respond to your enquiries and provide energy consultation services.
- To compare energy tariffs and negotiate contracts on your behalf.
- To communicate with you about your account and service updates.
- To improve our website and services.
- To comply with legal obligations.
5. Legal Basis for Processing (GDPR)
For our European clients, we process personal data under the following legal bases:
- Consent: When you submit our contact form or request services.
- Contractual Necessity: To fulfil our obligations in providing energy intermediary services.
- Legitimate Interest: To improve our services and website functionality.
- Legal Obligation: To comply with applicable laws and regulations.
6. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Energy suppliers, only with your explicit consent and solely for the purpose of obtaining energy quotes or setting up contracts.
- Service providers who assist us in operating our website and services, bound by confidentiality agreements.
- Legal authorities, when required by law.
7. International Data Transfers
As our company is based in the United States and serves European markets, personal data may be transferred to and processed in the United States. For European clients, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs), to protect your data in accordance with GDPR requirements.
8. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, typically for the duration of our business relationship plus any period required by applicable law. Contact form submissions are retained for up to 24 months unless a longer retention period is required.
9. Your Rights
Depending on your location, you may have the following rights:
- Right of Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate data.
- Right to Erasure: Request deletion of your personal data.
- Right to Restrict Processing: Request limitation of processing in certain circumstances.
- Right to Data Portability: Receive your data in a structured, machine-readable format.
- Right to Object: Object to processing based on legitimate interests.
- Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.
To exercise any of these rights, please contact us at [email protected].
10. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: [email protected]
Address: 1209 Mountain Road PL NE, STE N, Albuquerque, NM 87110